Saturday, November 17, 2012

EyeCandy Lens is now EyeCandy's!

Hello everyone!  We are celebrating the grand opening of our new website with a 15% sitewide discount!

This discount is valid on all circle lenses, colored contact lenses, toric circle lenses and disposable circle lenses

No coupon code is required.  The promotion runs from 16/11 to 19/11.

Start shopping today at EyeCandy's!

Tuesday, November 13, 2012

[13 Nov, 2012] Hong Kong Post Latest Dates of Posting for Christmas 2012

The Christmas season is upon us!  To make sure that you get your order in time please refer to HK Post's latest dates of posting guide.

Christmas Air Mail - Latest Dates of Posting 2012

In the table in the link, we are looking at the Parcels & Packets column.

Here are some quick dates for the popular countries:

  • USA: 07/12/12
  • Canada: 04/12/12
  • UK: 06/12/12
  • Australia: 10/12/12
  • Brazil: 11/12/12
  • France: 12/12/12
  • Singapore: 10/12/12

As we take 1 to 3 business days for processing, please ensure that you place your order at least 4 days before the date in this table in case of any hiccups.  As always, our shipping information is available here.

Sunday, November 11, 2012

[12 Nov, 2012] Free NEO Plus Multipurpose Lens Solution with Purchase of 3 Pairs!

We are now offering Free NEO Plus Lens Solution with the purchase of any 3 pairs of lenses from our store!

The size is 60 mL.

To redeem, simply add the lens solution to your cart, and enter in the code "FREESOLUTION" at checkout.  Voila! The amount for the solution will be automatically deducted.
Your bag must have 3 or more pairs for this code to be valid.

We look forward to serving you in the future and really hope that you like our revamped website!

[12 Nov, 2012] How to Track Your Order on EyeCandy's

At EyeCandy's, we make tracking your order super easy.  Here's how:

We drop off parcels at the post office 1 to 3 business days after receiving your payment.  At this time, a tracking number will updated into your account and emailed to you as well.  
Please note that the tracking number is transmitted to the postal system's tracking database with delay (around 1 to 3 business days)
After this short period, you can use this site to track your items: Track-Trace
Alternatively, if Track-Trace is not working for you, we suggest the following:
Hong Kong Post Mail Tracking
After you see that your item has left Hong Kong, you can use the website of your country's national postal system to track your item.  Here are the links to the websites of some countries' postal systems.

Please note that our delivery methods of International Registered Airmail and Speedpost (EMS) require a signature upon delivery.  This means that if there is no one to sign for the parcel in person when the postman delivers it to your address, it will be sent to a local post office outlet.  A notice will be left at your address asking you to pick up the parcel at the post office.  We are not responsible if you fail to pick up your parcel at the post office and it is returned to us because of this reason.